How can I place my online prescription medication order?
Your prescription will be required after the order's completion by e-mail.
What information must I provide when I place an order?
The most important piece of information is your prescription, which must be less than a year old and written by a physician licensed to practice medicine and prescribe medications in your country of residence. If a prescription is not provided, you will be asked to complete a medical form to be validated by a physician, where you will need to provide information about your medical history and current medications, as well as your address and phone number, and ID number (either: social security, passport, or driver’s license number).
May I return any of my medicines?
No. Guidelines prevent our pharmacies from taking back any medicines once they have left the pharmacy. Therefore we are unable to accept any returns and there are no refunds on prescription medication.
What if I have a prescription with a refill for more than a three-month supply?
You can order your prescription at once.
Why does require an ID number (Social Security, passport or driver's license number)?
Just to facilitate your order through customs. We will never share your personal details with anyone other than the dispensing pharmacy.
How much does shipping cost?
Free Shipping applies to orders above $149 with few exceptions.
If your order is less than $149.00, shipping is $40.00.
Are there any hidden charges?
IsraelPharm’s policy is not to ship prescription medication to people in Israel or Canada.
How long will I have to wait for my medications to be delivered?
Orders are normally processed and shipped within 48 hours. If your medications are backordered, we will inform you within 24 hours of processing your order. All orders are expedited using EMS, which includes online tracking and should be delivered to your door via USPS within seven to 10 business days after shipping. Note: U.S. Customs has the right to open and inspect any package, which may delay your order.
How safe are the drugs from Canada and Brazil?
Both countries use the most stringent regulations for the quality control of all name-brand and generic drugs through the strict enforcement of the internationally recognized Good Manufacturing Practice (GMP) guidelines.
All medications are certified by the FDA as well.
Why do some of drugs I ordered look different than in the U.S.?
Very often the same medication is packed differently in other countries, and sometimes the same drug is called by a different name. For example, in the U.S. a medication might come as a round, red tablet; in Canada it could be an elongated white tablet; and in Brazil, the same medicine may be a blue and white capsule. Also, the packaging might be different than its U.S. equivalent. All packages contain a patient leaflet printed in English or Portuguese.
To summarize, the drug you order may have a different:
- Brand name
- Packaging (blister pack, box, bottle, etc.)
- Form (tablet, capsule, caplet, round, oval, etc.)
- Color
- Name
The bottom line is: The medicine itself is identical and of the highest quality.
What is the difference between generic and brand name drugs?
When the patent of a brand name drug expires, drug companies can manufacture exact copies of these drugs, provided they have the exact therapeutic and standard quality as the original. Generic drugs are usually much less expensive because the price no longer reflects marketing, research, and development costs of the original patent.
What kind of drugs WE DO NOT sell?
We believe that selling controlled substances via digital prescription out of state and through online pharmacies is not acceptable. The potential for misuse and abuse is too high. We are a legal and ethical online prescription delivery service, therefore, we do not supply psychotropic drugs (e.g., Xanax, Ritalin, Valium, etc.) or drugs that need to be refrigerated (e.g., insulin).
Is there any limit to the quantity of medications I can order at one time?
The U.S. government generally does not stop individuals from importing medication for their own use (usually up to a three-month supply of non-controlled drugs), however, under most circumstances, it is technically illegal. According to the FDA, no one has ever been prosecuted for personal drug importation (importing small quantities of medication for personal use).